Product

Webster Planner — Smarter packing, less admin

From scheduling to delivery, your entire Webster workflow in one organised view.

Schedule patients across packing cycles, generate monthly pack runs automatically, and track each run through print, pack, check, and deliver — all in one place.

What is it?

Built for pharmacies that dispense Webster packs

Webster Planner is a built-in add-on for pharmacies that dispense Webster packs. It replaces manual spreadsheets and paper lists with a structured digital workflow — so nothing gets missed and every pack is accounted for.

Highlights

One organised view

From scheduling to delivery, your entire Webster workflow stays in one place instead of spreadsheets and paper lists.

Automatic scheduling

Anchor dates drive due dates forward so cycles stay accurate without manual calendar work.

Safe regeneration

Generate monthly runs with confidence — repeat as needed without duplicate entries.

Team accountability

Each step records who did the work, with overdue items surfaced for the whole team.

How it works

Four steps from cycles to delivery

  1. Set up cycles

    Create packing cycles (weekly, fortnightly, or monthly) with an anchor date. The planner uses the anchor to automatically calculate every due date going forward.

  2. Add patients

    Assign patients to a cycle, record their doctor, clinic, pack count, and collection method (pickup, delivered, or posted). Link to an existing customer record if needed.

  3. Generate runs

    With one action, the planner generates pack runs for the entire month — one per patient per due date. Generation is safe to repeat; it never creates duplicates.

  4. Work the schedule

    Staff move each pack run through your configured workflow steps — Print → Pack → Check → Deliver — with staff attribution recorded at each step. Overdue runs are highlighted so nothing slips through.

Key features

Everything you need to run packs reliably

  • Automatic due-date scheduling — anchor-date maths handles weekly, fortnightly, and monthly cadences
  • Suspensions — suspend a patient for a date range with a reason; runs in that period are skipped automatically
  • Configurable steps — show only the workflow stages your pharmacy uses (e.g. hide Print if you don’t need it)
  • Staff attribution — record who printed, packed, checked, and delivered each run
  • Cycle & patient reconciliation — when a schedule changes, the planner prompts to clean up and regenerate future runs so records stay accurate
  • Pack history — view a patient’s full run history from their profile

Pricing

Webster Planner is a free standalone add-on — no extra charge per store

Turn it on when you're ready. It works alongside Core and your other tools; pricing for Core and paid add-ons like Special Orders is unchanged.

See Webster Planner in your workflow

Book a demo and we'll walk through cycles, runs, and how your team would use it day to day.

Next: Special orders · Delivery lists · Dashboard